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Account Manager

Day to day management of digital marketing and content service contracts

Summary

The White Agency is seeking an experienced account manager to take the reins of our portfolio of Ibiza-based clients and create strong and lasting relationships while ensuring client confidence and security. The role is extremely fast-paced and is heavily based on digital marketing, encompassing social media, email marketing, website content and ongoing promotions. The role is full-time, all year round and based in Ibiza and involves a heavy amount of face-to-face contact with both clients and suppliers including writers, photographers and videographers. Strong organisational and communication skills are absolutely essential, as is the ability to juggle multiple clients and deadlines under pressure.

Responsibilities

  • Day to day account management and client liaison
  • Manage all client accounts and ensuring implementation of agreed strategy on time and on brand
  • Manage content production – writers, photographers, videographers
  • Manage content approvals – copy, photos, video
  • Manage content publishing and distribution
  • Manage email campaigns and mailing lists
  • Monthly client reports
  • Feedback to Account Director on trends, updates,
  • Monthly director meetings to ensure we are delivering on our contracted services
  • Manage staff time sheets and monthly report on hours spent per project
  • Manage account engagement
  • Summer only – manage marketing assistant

Requirements

  • Social media savvy
  • Strong command of English language
  • Brand and audience sensibilities
  • Technically minded – will be working with WordPress, Mailchimp, Sprout
  • Strong organisation skills
  • Strong communication skills
  • Ability to manage multiple deadlines and coordinate a range of projects
  • Ensure client confidence and security

Tasks

  • Review and understand client strategy as delivered from directors
  • Log all client deliverables in project management tool and assign tasks to team
  • Coordinate delivery of all elements of client strategy to meet publishing schedule – copy, photos, video, design
  • Arrange, oversee and style photo and video shoots
  • Image approval and selection
  • Video approval and publishing
  • Daily activity reviews on all accounts
  • Manage social profiles
  • FB ad campaign design and optimise
  • Follow engagement strategy and monitor

Admin tasks*

  • Publish/schedule all social media posts
  • Design and publish/schedule Instastories
  • Publish/schedule FB ad campaigns
  • Create and send email campaigns
  • Publish blog posts
  • Manage FB events
  • Daily engagement on all client accounts
  • Publish website content – products, blogs, landing pages

*to hand over to marketing assistant in summer…

Applications

To apply for this position, please email your CV and a cover letter to [email protected].

IMPORTANT!

Please do not apply for this position unless you have a Spanish work permit or valid NIE and are registered with Social Security.