What Shipping methods are available?
We use the Spanish Postal Service (Correos) exclusively for all orders shipped from our Ibiza (Spain) Warehouse.
If you require something urgently we can send via Fed Ex, UPS or DHL if you provide us with an Account number. We do not ship via these methods without an account number. Please contact Customer Service Department email@example.com for more details.
Can I track my order?
Yes. Click on the order menu in your account and you will be able to track your order in real time. As a general rule we aim to ship out all orders within 2 business days of receiving the order.
Where can I receive my order?
Your order can be sent to an address selected by you – home, work, etc. but never a PO Box.
Can the delivery country be different from the purchase country?
Yes, the delivery country can be different to the country in which the purchase is made.
What happens if there is an issue with my order before it ships?
If there is an issue with your order before it has been shipped e.g the style is no longer available, or your size is not available, our Customer Service Department will contact you by email to discuss options.
Where do I pickup my order?
Your order can be collected from one of two convenient locations, just minutes from the airport.
Click here for directions